Privacy Policy for Corkular
Last Updated: 23/02/24
Who We Are:
Corkular is dedicated to providing sustainable solutions through the creation of circular cork products from recycled wine stoppers. Our website address is http://www.corkular.com. For any privacy concerns or inquiries, you can contact us at [info@corkular.com].
What Personal Data We Collect and Why:
- Personal Information:
We may collect personal information such as names, contact details, and addresses when users create accounts, place orders, or communicate with us. This information is essential for order processing, shipment arrangements, and customer support.
- Transaction Information:
When users make purchases, transactional data, including payment details, is collected for processing and fulfillment.
- Cork Collection Information:
Participants in our cork collection program with restaurants may have information collected related to the collection process, strictly limited to the program’s purpose.
Comments:
Data captured through comments includes information shown in the comments form, the visitor’s IP address, and browser user agent string. After comment approval, the Gravatar service may display a profile picture. The Gravatar service’s privacy policy is available here.
Media:
Uploaded media files may be publicly accessible, and users are advised to avoid including location data (EXIF GPS) in images.
Contact Forms:
For customer service purposes, we may retain information submitted through contact forms for a specific period.
Cookies:
Cookies are used for user convenience. If you leave a comment, you may opt-in to saving your name, email address, and website in cookies. These cookies last for one year.
Analytics:
We do not collect analytics data by default. However, web hosting accounts or plugins may collect anonymous analytics data.
Who We Share Your Data With:
Corkular does not share personal data with any third parties.
How Long We Retain Your Data:
The retention period for personal data varies:
- Contact form entries: 6 months
- Analytics records: 1 year
- Customer purchase records: 10 years
What Rights You Have Over Your Data:
Users can request an exported file of their personal data or request the erasure of personal data. Certain data may be retained for administrative, legal, or security purposes.
Where Your Data Is Sent:
Visitor comments may be checked through an automated spam detection service.
Contact Information:
For privacy-related concerns, you can contact us at [info@corkular.com].
How We Protect Your Data:
We implement technical measures like encryption and security measures such as staff training in data protection.
Data Breach Procedures:
We have established procedures to deal with data breaches, including internal reporting systems and contact mechanisms.
Automated Decision Making and/or Profiling:
Corkular does not engage in automated decision-making or profiling.
Industry Regulatory Disclosure Requirements:
As a sustainable product provider, Corkular is committed to adhering to relevant industry regulations and additional privacy laws.